Frequently Asked Questions

Quality & Materials

Each artwork is printed on age-resistant premium art paper with archival ink. The subtle texture of the paper enhances the artwork’s depth, giving it a rich, organic feel. 

Print Specs (cm)

A5 - 14.8 x 21
A4 - 21 x 29.7
A3 - 29.7 x 42
A2 - 42 x 59.4

Delivery

All prints are made to order. Please allow up to 5 business days for your order to be printed and dispatched.

Once your order has been shipped, you’ll receive a tracking email with delivery updates.

Australian Shipping - Please allow 7-10 Business Days
Worldwide Shipping - Please allow 15-25 Business Days

Do you ship internationally?

Yes -  international shipping is available to select countries, with available destinations shown at checkout.

Estimated delivery times may differ depending on your location and customs processing requirements.

Will I need to pay import taxes or customs fees?

International orders may be subject to customs duties, import taxes, or local handling fees once the parcel arrives in your country.

These charges are determined by your local customs authority and are the responsibility of the customer.

Do you offer framing?

No, all prints come unframed. This provides greater flexibility in how you choose to display your artwork and allows you to select framing options that best suit your style, space, and budget.

Will my print look exactly like it does on screen?

Colours may appear slightly different in print due to variations in monitor settings and device displays.

Do you offer returns or exchanges?

As each print is made to order, we are unable to accept returns or exchanges for change-of-mind purchases.

If your order arrives damaged or you receive an incorrect item, please get in touch within 7 days of delivery and include clear photographs of the issue so we can assist you promptly.

About the Artist

Shan Kerr is a self-taught artist based in Melbourne, Australia. With a background spanning production, graphic design, and social media, Shan made the leap in 2025 to pursue her true passion - coloured pencil drawings.

Her work explores the delicate interplay between portraits and nature, often merging the female form with flowers, shells, and landscapes.

Shan is deeply inspired by fashion, nature, beauty and her early creative roots - her mother was a fashion designer who first taught her to draw.

For Shan, art is not only a creative practice but a way of channeling meaning, emotion, and beauty into forms that inspire others to connect with themselves more deeply.

Contact

For any questions, please contact shankerrstudio@gmail.com